How to Tell Your Team That Organizational Change Is Coming

From time to time, every leader has to deliver news that is hard for employees to hear. Even when businesses are doing well, organizational and structural change is to be expected, and acquisitions, reorganizations, or policy changes can affect people’s jobs in ways that create feelings of fear, anger, or sorrow. Each employee wonders, “How will this change affect me?” or assumes, “Oh, this won’t be good! How am I going to get my work done?”

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10 ways to make your direct reports more efficient

Most managers are in their roles because they are high performers with high standards. They’ve likely never been coached for low performance or inefficiency, so that makes it doubly difficult when they encounter the situation in their direct reports.

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A Case For a Strong Process Culture

Increasingly, companies are recognizing that by creating and maintaining a culture of continuous process improvement, they can fuel efficiency, engagement and innovation in the workplace. Just as importantly, a process improvement culture can set the stage for greater profitability and corporate growth.

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Do Salespeople Make Good Founders? Here’s What They Do (and Don’t) Bring to the Table.

There are so many stereotypes about different company departments: Marketing teams make things look pretty but don’t drive results; HR is either the politically correct police or the firing department; and the engineering team is vital but not strategic. Salespeople tend to be typecasted more than anyone: We’re pushy, greedy and self-centered.

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How Millennials Are Changing The Way We View Leadership

In less than two years, Millennials will become the largest employee demographic. They’ve already become a major influence shaping the future of work, and as 10,000 Baby Boomers reach retirement age every day, they’re quickly advancing in the leadership ranks as well.

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Three Tips To Help Engineers Be More Customer-Centric

Modern companies often strive to be more customer-centric. The more aware you are of customer needs and the more empathy you have toward their motivations, the easier it is to build a great product.

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Being the Boss in Brussels, Boston, and Beijing

Cultural differences in leadership styles often create unexpected misunderstandings. Americans, for example, are used to thinking of the Japanese as hierarchical while considering themselves egalitarian. Yet the Japanese find Americans confusing to deal with. Although American bosses are outwardly egalitarian—encouraging subordinates to use first names and to speak up in meetings—they seem to the Japanese to be extremely autocratic in the way they make decisions. As a Japanese manager living in the United States and working for Mitsubishi put it: “I couldn’t figure out how to adapt my approach from one day to the next, because the culture was so contradictory and puzzling.”

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