5 Powerful Steps To Improve Employee Engagement

Today more than ever, organizations rely on the energy, commitment and engagement of their workforce in order to survive and thrive in the twenty-first century. As a former Navy SEAL, I can assure you that one of the fundamental reasons we continue to dominate our battlefield and defeat a very dangerous and decentralized enemy is due to the fact that we have 100% employee engagement. We have ecosystems of empowered teams that are fully engaged and working in a “decentralized command” environment.

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Five Factors of Elite Salespeople

Are elite salespeople born or made? After years of studying this subject, John Asher, CEO of Asher Sales Strategies, says, “Both.” He’s identified and developed five factors for sales success that can help business leaders and sales professionals grow their business.

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4 habits to improve your client relationships

If you work with business customers – as an account manager, an owner, a consultant or a customer happiness representative – you know that great service doesn’t mean that friendliness fixes the problem. Results trump even the most friendly interactions. For business-to-business client relationships especially, customer satisfaction isn’t driven by a one-time issue resolution. Instead, it’s about forming and maintaining real, long-term relationships.

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Use These 3 Classic Persuasion Principles To Help You Sell More

Bad pitches ruin good products. That much has been true since the dawn of sales and isn’t changing anytime soon. What has changed, though, is that the average salesperson can’t rely on their conversational skills alone to close a deal. They have to translate those compelling pitches into writing.

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The Secret Structure of Winning Sales Calls Mimics Great Storytelling

It used to be the day and life of a sales person was defined by how many sales calls they made. Productivity was king. If a great sales person could get a prospect on the phone, it was highly likely that a deal would get done. Having been a sales rep, who ‘dialed for dollars’, a manager who pushed my teams to constantly be working leads to someone who is constantly on the lookout for sales best practices – I was pleasantly surprised to find some compelling new research tackling the topic of what makes a winning sales discovery call.

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Mistakes New Managers Make (and How to Avoid Them)

For many people, actually being promoted is a huge achievement. Being promoted to a managerial position is a goal for many workers. Those that move into this type of role often bring along with them grandiose ideas on improving the workplace quickly. Not everyone can manage employees effectively, but even those who become great leaders make mistakes along the way. Perfection is not achievable, but the following mistakes are most often made by new managers and should be avoided in your career.

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