Agile Performance Management

As a leader in a company or organization, it’s important to make sure your team members are staying on track and doing the job to the best of their abilities, but this can sometimes be difficult to gauge unless you have a strategy in place to effectively measure the performance of your employees.

Read More »

How to Avoid the Sales Management Time Trap

If there is one consistent complaint we hear from frontline sale managers, it is that they are always short on time. This isn’t surprising given the numerous responsibilities sales managers have, including recruiting and hiring new sales professionals, day-to-day management tasks, sales coaching, and administrative duties. Additionally, they face the challenge of managing sales professionals who are typically independent, strong willed, and often have little day-to-day contact with their managers. And in many organizations, sales managers are required to both sell and manage.

Read More »

The Most Common Misconceptions About Sales Coaching

If you want to run a marathon, you can’t expect to get great results unless you train properly. The same goes for sales readiness. In order for reps to perform at the top of their game, they must be trained and then coached to reinforce and eventually master their sales material.

Read More »

How Do You Measure Sales Management?

In some ways, the sales force is the most measured function in any company. All salespeople have a number (a quota) assigned to them, and progress toward that number is tracked maniacally. However, anyone who has ever tried to measure the ability of a sales team knows that this number is insufficient to determine whether a seller is actually good or bad at their job. But if you really want a challenge, try to measure the performance of the salesperson’s boss—the frontline sales manager.

Read More »

The One Thing Sales Organizations Should Do To Increase Revenue In 2017

If you believe the research, only 55% of salespeople make quota. That means 45% of sales people don’t make their quota, and the reason is we’re flying blind. For years sales organizations have had to use quantitative metrics to determine if a sales person was effective. We’ve measured the number of calls, the number of touches, meetings set, closing percentages, average deal size, emails sent, conversion rates, quota attainment and more, to ascertain a salesperson effectiveness.

Read More »

Micromanagement: The Creativity Killer

We’ve all encountered a micromanager at some point or another. Be it a former job or maybe even a current one, micromanagers are found in every industry and at every level of employment. Micromanagement typically leaves people with a bad taste in their mouth and visions of a boss breathing down the necks of employees may come to mind. This negative connotation associated with the word “micromanagement” is for a good reason – this way of managing kills creativity and stifles alternative ways of thinking that would otherwise be good for business.

Read More »

4 Ways Leaders ‘Pre-suade’ Others To Follow Them Through Difficult Change

At some point, every leader is faced with the challenge of having to rally others around a journey of uncertain change. For most, that challenge is daunting and often goes poorly. Many leaders try to over-sell positive aspects of change, manipulating information and downplaying risks. Others inspire dread with messages of fear. And some just resort to “announcing” change while communicating nothing helpful. Research shows that around 70% of organizational change fails for a host of reasons. How leaders build the commitment of those who must embrace change is pivotal to beating the odds and successfully leading major change.

Read More »