Corporate Culture

5 Powerful Steps To Improve Employee Engagement

Mark Hozza

| October 20, 2017

| Categories: Corporate Culture, Leadership, Management, Reposts

Today more than ever, organizations rely on the energy, commitment and engagement of their workforce in order to survive and thrive in the twenty-first century. As a former Navy SEAL, I can assure you that one of the fundamental reasons we continue to dominate our battlefield and defeat a very dangerous and decentralized enemy is due to the fact that we have 100% employee engagement. We have ecosystems of empowered teams that are fully engaged and working in a “decentralized command” environment.

Rethink Hierarchy in the Workplace

Mark Hozza

| October 6, 2017

| No Comments

| Categories: Corporate Culture, Leadership, Strategy

Flat structures, research shows, can create more functional teams

What to Do When Everyone’s Overworked–And There’s a Lot More Work

Mark Hozza

| September 20, 2017

| No Comments

| Categories: Corporate Culture, Management, Reposts

It’s great to be busy, but not if your team burns out.

The Problem With Saying ‘Customer Experience Is Everyone’s Job’

Mark Hozza

| September 15, 2017

| No Comments

| Categories: Corporate Culture, Reposts, Sales and Marketing

Have you ever noticed if you don’t make something official and you assume someone will take care of it, it never gets done? That’s my view on customer experience. When we say “customer experience is everyone’s job,” and it’s technically not, the customer experience will get lost.

You’re In Sales Too (Whether You Like It or Not)

Mark Hozza

| September 11, 2017

| No Comments

| Categories: Corporate Culture, Reposts, Sales and Marketing

Companies cannot exist without sales and it’s everyone’s job to attract customers.

3 Reasons Investing in Professional Development Drives Bottom Line Growth

Mark Hozza

| August 9, 2017

| No Comments

| Categories: Corporate Culture, Leadership, Personal Development, Reposts

If developing your employees isn’t at the top of your list of priorities, here’s why that needs to change.

To Find Out What Employees Are Really Thinking, Don’t Conduct a Survey; Do This Instead

Mark Hozza

| July 31, 2017

| No Comments

| Categories: Corporate Culture, Leadership, Reposts

Adding curiosity to a challenging interaction can bridge differences, repair relationships and lead to greater understanding.

Building a Data-Driven Culture Starts with the Team

Mark Hozza

| July 19, 2017

| No Comments

| Categories: Corporate Culture, Leadership, Management, Reposts

Being a data-driven organization is an ongoing process — you need to invest in the right team, infrastructure, software, and processes that can promote lasting change.

Stress in the office is contagious — here’s how to stop it from spreading

Mark Hozza

| July 17, 2017

| No Comments

| Categories: Corporate Culture, Leadership, Personal Development, Reposts

Everywhere we look, ominous signs reveal a mushrooming stress epidemic.
Predictably, this stress epidemic is driving up costs to business from lost productivity and innovation. But recent research provides insights on how to counter these trends.
Here are four leadership keys to easing and even reversing the rising costs of stress in the workplace.

4 Ways To Foster Happiness In The Workplace

Mark Hozza

| July 3, 2017

| No Comments

| Categories: Corporate Culture, Management, Reposts

This second article in the “Ask Dave” series is based on a question posed by Dr. Amy Osmond Cook, CEO of Osmond Marketing.

“I recently had an employee quit suddenly. She said that she was happy … until the day she quit. I was surprised and felt bad that I couldn’t tell she had been struggling. How can I prevent this from happening in the future?”