Want to Change Your Culture? Start By Redefining “Manager”
Organizations that consider managers as leaders tend to be more forward-thinking and have replaced the outdated idea that managers sit on pedestals to boss around employees.
Tag: corporate culture
10 Ways to Cut Workplace Drama and Make Work Fun Again
Keeping your business competitive and growing today is tougher than ever before. The last thing you need is more drama to slow you down.
Rethink Hierarchy in the Workplace
Flat structures, research shows, can create more functional teams
7 Foolproof Ways to Communicate with Millennials (and, Surprisingly, Everyone Else)
The secret sauce is actually no secret.
What to Do When Everyone’s Overworked–And There’s a Lot More Work
It’s great to be busy, but not if your team burns out.
The Problem With Saying ‘Customer Experience Is Everyone’s Job’
Have you ever noticed if you don’t make something official and you assume someone will take care of it, it never gets done? That’s my view on customer experience. When we say “customer experience is everyone’s job,” and it’s technically not, the customer experience will get lost.
You’re In Sales Too (Whether You Like It or Not)
Companies cannot exist without sales and it’s everyone’s job to attract customers.
The End-of-Quarter Sales Rush Costs Companies Money
Ask any organization what’s happening in the sales department on the last few days of the month and the entire last week of any fiscal quarter. You’ll probably get an uncomfortable laugh and a shake of the head. Sales teams are closing deals, at all costs.
3 Reasons Investing in Professional Development Drives Bottom Line Growth
If developing your employees isn’t at the top of your list of priorities, here’s why that needs to change.
To Find Out What Employees Are Really Thinking, Don’t Conduct a Survey; Do This Instead
Adding curiosity to a challenging interaction can bridge differences, repair relationships and lead to greater understanding.