Sales Bonuses Are Supposed to Motivate, So Don’t Waste Them on Easy Targets

Most companies pay salespeople a combination of a salary, a commission, and a bonus for hitting a quota, putting a portion of their pay at risk. The belief is that at-risk pay motivates salespeople to work hard and direct effort towards sales activities that encourage achievement of sales goals.

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7 Tactics for Ramping Up Sales Hires

Prepare your sales hires for optimum performance with these seven tips.

The faster you can ramp up new sales hires, the faster they can be out there closing deals. However, it’s not just about getting bodies on the phone to sell your product or service. Even the most talented sales hires need exposure to your target buyers, the buying cycle, product features, competitive landscape and how to overcome objections. You want to ensure that ramping up your hiring process gives sales reps everything they need to succeed.

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The Problem With Saying ‘Customer Experience Is Everyone’s Job’

Have you ever noticed if you don’t make something official and you assume someone will take care of it, it never gets done? That’s my view on customer experience. When we say “customer experience is everyone’s job,” and it’s technically not, the customer experience will get lost.

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